Summarizing our
MBA of Public Administration & e-Government Program
| Total
Cost |
The total cost of
any course are US$ 490.00 in one only payment, or US$ 590.00 in
four payments of US$ 147.50. |
|
Scholarship
|
Our Board
will examine all requests for a partial fully justified
scholarship. We do not issue total scholarship. Any
partial scholarship must be paid in full. |
| Begin |
Any course will
begin five working days after your payment. |
| Duration |
Four and half
months (in Fast Track) or One year. We recommend the Fast Track model. |
| Languages |
All courses are in
English, plus the same lessons in one of the following
translations: Arabic, Bulgarian, Catalan, Chinese, Croatian,
Czech, Danish, Dutch, Filipino, Finnish, French, German, Greek,
Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Latvian,
Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian,
Serbian, Slovak, Slovenian, Espanol, Swedish, Ukrainian,
Vietnamese.
|
| Diploma |
After
the final exam, you will receive (through a Priority
Airmail Registered letter) a Diploma and a Transcript, both with
an official Public Notary signature and seal.
|
| Exam |
You
have two options for the final exam, at your choice: Or a
multiple choice test through the Web, or to write a 10-pages
white paper about the studied subject.
|
Brief Notes on Public Administration & e-Government - public service government
Dr. S. Koner,
MBA Professor
Investment e-Govërnment decisions in the public sector, whether they involve IT or not, necessarily take place in a context of political and policy influences. No matter how solid or technically sophisticated an ROI analysis may be, it will not likely be the sole determinant of an investment decision. When deciding how to prepare and present an ROI analysis, therefore, it is best to take into account all the potential risks that influence the decision process.
Online service delivery provides enormous opportunities to Government, individuals and business. For Government, online service delivery presents ways for more efficiently and effectively delivering services to citizens, while at the same time providing savings.
Government decision makers must make the most of scarce resources and at the same time respond to ever-increasing demands for improved performance and the new e-Government technology. Thus the need for wise investment in Information Technology continues to grow.
The vision for e-Government is that you will be able to find public information and services within your Government departments quickly and easily over the Internet.
The most prominent obstacle to e-Government is digital illiteracy, followed by a lack of well-developed procedures for cooperation between the public and private sector. In addition, shortage of funds or lack of public funds for new projects posed significant obstacles to e-Government implementation.
CRM, regardless of whether it is private sector or public sector - e-Government - is far more than a great website or a well-staffed call center. it is a combination of innovation in processes, technologies and people that will facilitate excellent citizen support at the same time as cutting the costs of its provision.
You must bring clarity and definition to the role of Customer Relationship Management within local authorities and support councils in delivering modern, successful, and effective local Government services.
e-Government is not only or even primarily about reforming the work processes within and among governmental institutions, but is rather about improving its services to and collaboration with citizens, the business and professional community, and nonprofit and nongovernmental organisations such as associations, trade unions, political parties, churches, and public interest groups.
To develop an understanding of the role of e-Government and e-Governance in today's society and in public organizations, with an emphasis on the effective Management of information and its flow.
Introducing electronic voting is mainly a question of offering a package of electronic services [such as online voting, egistration, postal vote application] in line with other online service initiatives. Of course there are policy questions to consider as well, such as authentication and security, but in broad terms, the act of casting and counting a vote can be considered the service element of the democratic process.
By marking out e-Government as an activity distinct from health, education or quality of life, we promote the idea that implementing e-Government is an end in itself.
e-Government might enable a citizen to access the form they need to fill out to order a copy of their birth certificate without needing to know that the Health Department handles the request. Other services that citizens want online include renewing a driver's license, voting on the Internet, filing taxes, and obtaining park information.
An e-Government key factor… is the implementation phase. Usually governments underestimate this phase focusing instead mostly on design and development.
Quality rather than quantity should be the watchword for your e-Government work. The percentage of people using services online rather than the percentage of services available should be the measure by which the success of the e-Government programme is judged. Therefore, greater attention should be paid to delivering services, which are not only attractive, but also deliver the greatest benefits to citizens.
E-Government promises to make Government more efficient, responsive, transparent and legitimate and is also creating a rapidly growing market of goods and services, with a variety of new business opportunities.
Dr. S Koner is a MBA Professor of the education organization http://distance-ego.mba-low-cost.com, with almost 60 years of experience in the areas of information technology and business management. |
